Search I’ve been hacked Advice Menu

Deepfake: Private individual, Canada 2023

A 73-year-old woman heard the voice of her grandson on the phone; he was supposedly in prison without his wallet and needed bail.

  • Incident · 2023 · Saskatchewan (Regina), Canada
  • Evidence: several media
  • Deepfake
  • Deception (social engineering)
  • Fraud
  • AI link

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

The couple withdrew the daily limit of 3'000 Canadian dollars at a bank. At a second branch, a bank manager stopped them because another customer had received the same call and had recognised the fake.

Role of AI: According to reports, it is unclear where the voice sample came from.

Affected
Private individual (anonymous)
Industry
Private individual
Loss
CAD 3'000 withdrawn (further withdrawal prevented)
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
unknown
Bankruptcy
no
Entry point
Phone call with an AI-imitated voice of the grandson

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

We have not assigned any cyber insurance module to this case.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Attentive bank employees and calling relatives back on the known number prevent losses.

Get free advice

Sources

Similar cases