Hacked e-banking: does cyber insurance pay?
add-on Varies by insurer
A hacker triggers payments from e-banking. Of 9 business products read: 4 add-on, 1 limited, 1 not covered, 3 no information.
Add-on at AXA (with 2FA), Mobiliar, Zurich (Cyber-Crime); Helvetia in the basic cover with sub-limit; Sunrise excluded.
As of
On this page
9 answers on the shelf
Each jar is a business product whose terms we read.
- add-on4
- limited1
- not covered1
- no information3
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SME insurance, cyber insurance module (same content: «Cyberversicherung Unternehmen»)
add-on
Condition and source: AXA
Additional cover «Manipulation des E-Bankings, Webshops, Warenversands». Requirement: the bank’s most secure method, at least two-factor authentication.
AXA Versicherungen AG, Ausgabe 06.2024 (16381DE – 2024-06), Ziff. A4.1.1, S. 9 · Open document (new window)
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Business Cyber Insurance (option for KMU SecureConnect, Sunrise Ethernet and others)
not covered
Condition and source: Sunrise (AXA)
Losses in connection with e-banking excluded; no additional cover.
AXA Versicherungen AG / Sunrise GmbH, Ausgabe 05.2026 (Datei «vsept26»), Teil C, Allgemeine Ausschlüsse, S. 16 · Open document (new window)
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Cyber insurance for companies (first-party loss, third-party loss, assistance, IT Assistance, legal protection)
add-on
Condition and source: Mobiliar
Add-on «Misuse of digital payment systems»: loss of own means of payment. Not in the case of deception about identity or by an authorised person of the policyholder.
Schweizerische Mobiliar Versicherungsgesellschaft AG, Ausgabe 01.2024, Ziff. B7.2, S. 16 · Open document (new window)
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Zurich Cyberversicherung (variants Basic, Optimum, Premium)
add-on
Condition and source: Zurich
Module F «Cyber-Diebstahl inkl. E-Banking-Hacking» (cyber crime), also in the case of unintentional assistance by an employee.
Zürich Versicherungs-Gesellschaft AG, Ausgabe 01/2024 (ZH9513d-2402), Art. 603, S. 14 · Open document (new window)
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Helvetia Cyber-Versicherung – KMU-Spezial (variants ECO, SMART, TOP)
limited Sublimit CHF 30'000
Condition and source: Helvetia
Hacked online banking in the same module and with the same sub-limit.
Helvetia Schweizerische Versicherungsgesellschaft AG, Ausgabe Juni 2026 (Dokument 01.07.2026, CH00TLV), Ziff. 3.3.1.8 lit. b, S. 12 · Open document (new window)
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Cyber Risk Versicherung
no information
Condition and source: Allianz Suisse
GTC not public, no information found.
Terms not public, quote via BTAG.
Allianz Suisse Versicherungs-Gesellschaft AG, abgerufen 06.11.2026 · Open document (new window)
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Additional cover «Cyber and data protection» to the Business One contents and business liability insurance
no information
Condition and source: Vaudoise
Cyber GTC not public, no information found.
Terms not public, quote via BTAG.
Vaudoise Allgemeine Versicherungs-Gesellschaft AG, abgerufen 06.11.2026 · Open document (new window)
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Cyber Enterprise Risk Management (Cyber ERM) V2.2
add-on
Condition and source: Chubb
Extension Cyber Crime (theft of money through unauthorised access).
Terms not public, quote via BTAG.
Chubb European Group SE, 01/2022, 2.3 · Open document (new window)
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CyberEdge
no information
Condition and source: AIG
GTC not public.
Terms not public, quote via BTAG.
AIG Europe S.A., Zweigniederlassung Opfikon, geändert 20.08.2026 · Open document (new window)
6 insurers without a business product we read
- Baloise: No more new business under Baloise. The cyber pages of baloise.ch redirect to the Helvetia Cyber-Versicherung; existing contracts continue with Helvetia. Baloise cyber GTC no longer public.
Where does it say so?
Helvetia und Baloise sind jetzt eins (FAQ Zusammenschluss), abgerufen 06.11.2026, FAQ Neugeschäft
«Neue Verträge werden immer im Namen von Helvetia ausgestellt.»
Open document: Helvetia und Baloise sind jetzt eins (FAQ Zusammenschluss) (opens in a new window), retrieved 06.11.2026
- Generali: No cyber insurance for companies found (private customers only). For companies there is «internet legal protection» as a module of business legal protection (up to CHF 100'000 Switzerland / 50'000 worldwide, without deductible). This is legal protection, not cyber insurance.
Where does it say so?
Internetrechtsschutz für Unternehmen (Produktseite), abgerufen 06.11.2026
«Deckung bis CHF 100'000 in der Schweiz»
Open document: Internetrechtsschutz für Unternehmen (Produktseite) (opens in a new window), retrieved 06.11.2026
- Liberty: Cyber risks are underwritten (underwriters in Zürich); product page and GTC (according to VZ «Cyber Risk Versicherung 2015-09») not public. The 2015 edition is older than today’s war and infrastructure clauses.
Where does it say so?
Facts & Contacts Schweiz, 07/2022
Open document: Facts & Contacts Schweiz (opens in a new window), retrieved 06.11.2026
- Hiscox: No offer found in Switzerland: country list without Switzerland; hiscox.de conditions apply only to Germany/Austria.
Where does it say so?
Hiscox in your country (Länderliste), abgerufen 06.11.2026
Open document: Hiscox in your country (Länderliste) (opens in a new window), retrieved 06.11.2026
- smile: No cyber insurance for companies (products: car, household, motorcycle, travel, legal protection, death).
Where does it say so?
smile Produktübersicht, abgerufen 06.11.2026
Open document: smile Produktübersicht (opens in a new window), retrieved 06.11.2026
- Simpego: No cyber insurance for companies found.
Where does it say so?
Simpego Produktübersicht, abgerufen 06.11.2026
Open document: Simpego Produktübersicht (opens in a new window), retrieved 06.11.2026
Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.
Where this module comes into play
In 5 scenarios from 5 industries, a cost item concerns this module.
All scenarios with this module
The other 16 modules
- Immediate help in an emergency
- Restore data and systems
- Replace unusable devices
- Loss of income after an attack
- Outage at the IT provider
- Outage due to operating error
- Cyber extortion
- Third-party claims after a data breach
- Proceedings before authorities
- Inform affected people
- Fraud with fake instructions
- Phone hacking and extra costs
- Property damage caused by an attack
- Reputational damage
- Card industry penalties
- Media liability