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Malware: Municipality and public administration, Switzerland 2021

In October 2021, a hacker was discovered in the Montreux administration; the attack may have begun one to two weeks earlier.

  • Incident · 10.2021 · Montreux VD, Switzerland
  • Evidence: confirmed by an authority
  • Malware

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

The municipality disconnected its IT system from that of the canton, and the administration temporarily had neither Wi-Fi nor internet. A crisis team, the police and specialists from the canton and the federal government investigated whether data had been encrypted or stolen.

Affected
Municipality of Montreux
Loss
no reliable figure
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
unknown
Bankruptcy
no
Entry point
not stated in the sources

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Immediate help in an emergency

    Hotline, IT forensics, crisis PR and legal advice

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Loss of income after an attack

    Business interruption, only after the waiting period

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Restore data and systems

    Costs of getting data, software and systems running again

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Quickly disconnecting from the network limits the damage but paralyses the administration; emergency operation should be prepared.

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Sources

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