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Ransomware (extortion): Fiduciary services, Switzerland 2021

On 10 October 2021, hackers tried to break into the IT of the fiduciary office, which works for around a dozen municipalities in the region.

  • Incident · 10.2021 · Morges VD, Switzerland
  • Evidence: one media report
  • Ransomware (extortion)

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

They demanded 180'000 to 200'000 francs and threatened to publish financial and budget data on the darknet; on 22 October a 48-hour ultimatum followed. According to GRF, only two non-sensitive files were lost, nothing was exfiltrated and nothing was paid.

Affected
GRF Sociétés fiduciaire
Loss
Ransom demand of 180'000 to 200'000 francs
Business interruption
unknown
Ransom demanded / paid
yes / no
Data affected
according to GRF, only two files without sensitive information lost
Bankruptcy
no
Entry point
Attempted intrusion into the IT (route not stated)

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Cyber extortion

    Help and negotiation; only some insurers pay the ransom, see note

    Mostly add-on 6 of 9 business products cover it fully, as an add-on or with limits.

  • Immediate help in an emergency

    Hotline, IT forensics, crisis PR and legal advice

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Third-party claims after a data breach

    Liability for data protection and network security breaches

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Inform affected people

    Letters, call centre, credit monitoring

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Fiduciaries hold data of many clients; even a threat triggers investigations for all clients.

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Sources

Similar cases