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Deception (social engineering): Private individual, Switzerland 2023

In one week in March 2023, the St. Gallen cantonal police received around 40 shock calls: fake police officers claimed that a relative had caused a serious accident and needed bail.

  • Incident · 03.2023 · Canton of St. Gallen (Goldach, St. Gallen, Thal), Switzerland
  • Evidence: confirmed by an authority
  • Deception (social engineering)
  • Fraud

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

They succeeded in three cases; an 89-year-old woman handed over cash and gold worth more than 28'000 francs, and a 52-year-old woman 40'000 francs in cash. A 58-year-old woman transferred more than 21'000 francs to several accounts.

Affected
Private individual (anonymous)
Industry
Private individual
Loss
more than 28'000, 40'000 and more than 21'000 francs (title of the report: 100'000 francs)
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
unknown
Bankruptcy
no
Entry point
Call from fake police officers (shock call)

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • IT help without a loss

    Hotline and advice before anything happens

    Mostly no information 14 of 29 private products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

The police never ask for money or valuables; if you receive such a call, hang up and call your relatives on the number you know.

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Sources

Similar cases