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Ransomware (extortion): Production and industrial SMEs, Switzerland 2023

From 5 April 2023, the group ALPHV/BlackCat attacked the sewing machine manufacturer; sites in Thailand were also affected.

  • Incident · 04.2023 · Steckborn TG, Switzerland
  • Evidence: one media report
  • Ransomware (extortion)
  • Data breach

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

The extortionists initially demanded around 1.3 million US dollars; later in the chat there was talk of 500'000 US dollars, and according to the report Bernina only transferred a test payment of 10 dollars. The perpetrators claimed to have captured 1200 GB of data; Bernina spoke of a considerably smaller volume and minor damage.

Affected
Bernina
Loss
Demand of 1'316'280 US dollars; loss minor according to Bernina
Business interruption
unknown
Ransom demanded / paid
yes / unknown
Data affected
according to the perpetrators 450'000 files (1200 GB), according to Bernina considerably fewer
Bankruptcy
no
Entry point
not stated in the sources

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Cyber extortion

    Help and negotiation; only some insurers pay the ransom, see note

    Mostly add-on 6 of 9 business products cover it fully, as an add-on or with limits.

  • Restore data and systems

    Costs of getting data, software and systems running again

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

  • Immediate help in an emergency

    Hotline, IT forensics, crisis PR and legal advice

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Third-party claims after a data breach

    Liability for data protection and network security breaches

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Inform affected people

    Letters, call centre, credit monitoring

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Negotiating with extortionists buys time, but no certainty about the stolen data.

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Sources

Similar cases