Account takeover: Private individual, Switzerland 2024
The Facebook account of an influencer with many followers was hacked; Meta closed it after some follow-up.
- Incident · 06.2024 · Switzerland
- Evidence: confirmed by an authority
- Account takeover
- Fraud
As of
What happened
Months later, supposed Facebook specialists who wanted to recover the old account got in touch in the chat of his new account. He initially paid several demands until inconsistencies in the communication made him suspicious.
- Affected
- Private individual (anonymous)
- Industry
- Private individual
- Loss
- Payments made, amount not stated
- Business interruption
- unknown
- Ransom demanded / paid
- unknown / unknown
- Data affected
- unknown
- Bankruptcy
- no
- Entry point
- unknown (Facebook account hacked)
What would cyber insurance have paid?
That depends on the terms. Whether those affected were insured: unknown.
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Social media, email or shop taken over
Mostly no information 14 of 29 private products cover it fully, as an add-on or with limits.
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Hotline and advice before anything happens
Mostly no information 14 of 29 private products cover it fully, as an add-on or with limits.
Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.
What we can learn
Anyone who is offered help for money after an account hack is usually dealing with the next fraudsters.
Sources
- Wochenrückblick Woche 24: Wenn Influencer gehackt und zusätzlich betrogen werden (opens in a new window) Bundesamt für Cybersicherheit BACS (bis 2023: NCSC) · 18.06.2024
«Schon nach kurzer Zeit kam es aber zu finanziellen Forderungen, denen der Melder zunächst auch nachkam.»