Search I’ve been hacked Advice Menu

Ransomware (extortion): Production and industrial SMEs, Switzerland 2024

On 29 July 2024, the industrial group suffered a partial outage of its global IT; a third party had gained access and encrypted servers.

  • Incident · 07.2024 · Switzerland
  • Evidence: confirmed by an authority
  • Ransomware (extortion)
  • Data breach

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

At some sites, production was restricted and had to be stopped temporarily. According to Hoerbiger, a limited amount of data was exfiltrated from two of the 800 affected servers; the Akira group claimed more than 50 GB.

Affected
Hoerbiger
Loss
no reliable figure
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
according to Hoerbiger, a limited amount of data from 2 servers; according to Akira more than 50 GB
Bankruptcy
no
Entry point
not stated in the sources

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Loss of income after an attack

    Business interruption, only after the waiting period

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Restore data and systems

    Costs of getting data, software and systems running again

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

  • Cyber extortion

    Help and negotiation; only some insurers pay the ransom, see note

    Mostly add-on 6 of 9 business products cover it fully, as an add-on or with limits.

  • Immediate help in an emergency

    Hotline, IT forensics, crisis PR and legal advice

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Core systems operated separately (here ERP, CRM, HR at external service providers) were spared and limited the damage.

Get free advice

Sources

Similar cases