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Fake payment instruction: Company, Switzerland 2024

After a phishing attack on a business email account, attackers set up forwarding rules and registered similar-looking domains ending in «.cam» for the company and several customers.

  • Incident · 12.2024 · Switzerland
  • Evidence: confirmed by an authority
  • Fake payment instruction
  • Phishing

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

This allowed them to insert themselves into the communication between the company and its customers; the NCSC probably attributes the case to industrial espionage. Greater harm was averted.

Affected
Company (anonymous)
Industry
other industry
Loss
no reliable figure
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
unknown
Bankruptcy
no
Entry point
Phishing email for the email password

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Immediate help in an emergency

    Hotline, IT forensics, crisis PR and legal advice

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Fraud with fake instructions

    CEO fraud, diverted payment, fake invoice

    Mostly add-on 5 of 9 business products cover it fully, as an add-on or with limits.

  • Third-party claims after a data breach

    Liability for data protection and network security breaches

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Check forwarding rules in the mailbox regularly and protect email accounts with two-factor authentication.

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Sources

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