Malware: Medical practice, Switzerland 2024
On 7 December 2024, the Lausanne practice group reported a break-in into its IT and took the systems offline.
- Incident · 12.2024 · Lausanne VD, Switzerland
- Evidence: several media
- Malware
As of
What happened
Care continued, with the teams temporarily working on paper; most of the data was only restored after more than a month. The attackers may have had access to part of the data; according to Vidymed, there were no indications of publication.
- Affected
- Vidymed
- Industry
- Medical practice
- Loss
- no reliable figure
- Business interruption
- unknown
- Ransom demanded / paid
- unknown / unknown
- Data affected
- possible access to part of the data
- Bankruptcy
- no
- Entry point
- Intrusion into the IT systems (route not stated)
What would cyber insurance have paid?
That depends on the terms. Whether those affected were insured: unknown.
-
Loss of income after an attack
Business interruption, only after the waiting period
Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.
-
Costs of getting data, software and systems running again
Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.
-
Immediate help in an emergency
Hotline, IT forensics, crisis PR and legal advice
Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.
-
Letters, call centre, credit monitoring
Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.
Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.
What we can learn
A well-practised paper-based emergency operation maintains patient care when IT is missing for weeks.
Sources
- Update: Vidymed erholt sich vom Cyberangriff (opens in a new window) Netzwoche · 16.01.2025
«Die Bedrohung sei nicht mehr aktiv»
- Un mois après une importante cyberattaque, Vidymed a remis la main sur l'essentiel de ses données (opens in a new window) Le Temps · 2025-01