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What does Cornèrcard cover?

Cornèr Bank AG / Cornèr Banca SA (Cornèrcard, BonusCard) (Card issuer): we read no business products and 1 private product, plus 3 rules on refunds.

As of

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  2. Refunds

For private customers

Cyber insurance for Visa, Mastercard and Diners Club cards of Cornèr Bank (individual/family cover)

Cornèrcard

Policy terms: Ausgabe 06.2026

CHF 60

  • Misuse of card, Twint, e-banking limited

    Limit CHF 20'000. Banking protection: unauthorised payments up to CHF 20'000 per year, authorised payments after phishing (e-mail) or smishing (SMS) up to CHF 1'000 per year. Only if the bank provides no reimbursement at all (or for its deductible). Obligations: up-to-date security system on the device (proof with logs), notification to Allianz within 3 days and no later than 30 days after the monthly statement, blocking within 24 hours after theft, police report, fraud report from the bank. Phone fraud, love scam and investment fraud are de facto excluded.

  • Online purchase limited

    Limit CHF 350'000. No compensation of the purchase price, only legal protection (CAP) in disputes arising from online contracts for personal use up to CHF 350'000 per event. Collection of undisputed claims is excluded.

  • Online sale unclear

    Limit CHF 350'000. The legal protection for online contracts (II A 3.4) does not distinguish between purchase and sale; whether private sales fall under this is not regulated. Reimbursement of the missing payment is not provided for.

  • Identity theft covered

    e-Reputation support: a specialist tries to remedy identity theft and remove data (unlimited per event, at most 2 events per year); plus ID monitoring in the Allyz Security App. No compensation of financial losses.

  • Cyberbullying and defamation covered

    Limit CHF 3'000. Removal of defamatory content by specialists (unlimited, up to 2 events per year), psychological support up to CHF 3'000 per event, relocation costs if necessary; plus legal protection up to CHF 20'000.

  • Data recovery covered

    Restoration of digital data (among others after malware, virus, operating error, a fall), unlimited per event, at most 2 events per year.

  • Extortion not covered

    Payments in response to ransom demands or threats (e.g. data kidnapping) are excluded in the banking protection. Restoring data after malware is covered separately (p.daten).

  • Hacked accounts covered

    e-Reputation helps in the event of unauthorised access to or closure of personal web accounts (social media, e-mail); a support service, not monetary compensation.

  • Internet legal protection covered

    Limit CHF 350'000. CAP: CHF 20'000 per event for computer and internet offences, violations of personality rights and copyright; CHF 350'000 for disputes arising from online contracts.

  • Liability on the internet no information

    Not regulated in the conditions.

  • Smart home no information

    Not regulated in the conditions.

  • IT help without a loss covered

    Allyz Security App (provider F-Secure): antivirus, browsing protection, VPN, ID monitoring, password manager for 3 devices (individual) or 5 devices (family), technical support Mon–Fri 8–17. The app is also part of the obligations under the banking protection.

Key facts and terms
Price
CHF 60
Type
Bundle or add-on to the card
Deductible
not stated

Individual cover CHF 60, family cover CHF 85 per year; requirement: residence in Switzerland and a valid e-mail address (application form edition 06.2026).

Exclusions (6)

Exclusions

All values as a table
What Cornèrcard covers in “Cyber insurance for Visa, Mastercard and Diners Club cards of Cornèr Bank (individual/family cover)”
ModuleStatusLimitWhat appliesSource
Misuse of card, Twint, e-banking limited CHF 20'000 Banking protection: unauthorised payments up to CHF 20'000 per year, authorised payments after phishing (e-mail) or smishing (SMS) up to CHF 1'000 per year. Only if the bank provides no reimbursement at all (or for its deductible). Obligations: up-to-date security system on the device (proof with logs), notification to Allianz within 3 days and no later than 30 days after the monthly statement, blocking within 24 hours after theft, police report, fraud report from the bank. Phone fraud, love scam and investment fraud are de facto excluded.
Where does it say so? (Misuse of card, Twint, e-banking)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II C Banking-Schutz, Ziff. 3.4

«sofern das Finanzinstitut/der Bankkartenherausgeber für diesen Vorfall keinerlei Erstattung leistet»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Online purchase limited CHF 350'000 No compensation of the purchase price, only legal protection (CAP) in disputes arising from online contracts for personal use up to CHF 350'000 per event. Collection of undisputed claims is excluded.
Where does it say so? (Online purchase)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II A Rechtsschutz, Ziff. 3.4

«Streitigkeiten im Zusammenhang mit Verträgen, welche die versicherte Person für ihren persönlichen Gebrauch oder Bedarf über das Internet abgeschlossen hat.»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Online sale unclear CHF 350'000 The legal protection for online contracts (II A 3.4) does not distinguish between purchase and sale; whether private sales fall under this is not regulated. Reimbursement of the missing payment is not provided for.
Where does it say so? (Online sale)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, ganzes Dokument durchsucht

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Identity theft covered not stated e-Reputation support: a specialist tries to remedy identity theft and remove data (unlimited per event, at most 2 events per year); plus ID monitoring in the Allyz Security App. No compensation of financial losses.
Where does it say so? (Identity theft)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II B e-Reputation Unterstützung, Ziff. 1

«einen Diebstahl der digitalen Identität zu beheben»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Cyberbullying and defamation covered CHF 3'000 Removal of defamatory content by specialists (unlimited, up to 2 events per year), psychological support up to CHF 3'000 per event, relocation costs if necessary; plus legal protection up to CHF 20'000.
Where does it say so? (Cyberbullying and defamation)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II B e-Reputation Unterstützung, Ziff. 2.6

«Online-Beleidigungen, Verleumdung, üble Nachrede, Aufstachelung zum Hass.»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Data recovery covered not stated Restoration of digital data (among others after malware, virus, operating error, a fall), unlimited per event, at most 2 events per year.
Where does it say so? (Data recovery)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II E Datenwiederherstellung, Ziff. 2.3

«Datenverlust aufgrund von Malware»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Extortion not covered not stated Payments in response to ransom demands or threats (e.g. data kidnapping) are excluded in the banking protection. Restoring data after malware is covered separately (p.daten).
Where does it say so? (Extortion)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II C Banking-Schutz, Ziff. 6.3

«der von der versicherten Person als Reaktion auf eine Lösegeldforderung oder eine andere illegale Forderung oder Drohung geleistet wurde.»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Hacked accounts covered not stated e-Reputation helps in the event of unauthorised access to or closure of personal web accounts (social media, e-mail); a support service, not monetary compensation.
Where does it say so? (Hacked accounts)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II B e-Reputation Unterstützung, Ziff. 2.4

«Unbefugtes und nicht einvernehmliches Abrufen oder Schliessen persönlicher Webkonten (z. B. soziale Medien und E-Mail).»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Internet legal protection covered CHF 350'000 CAP: CHF 20'000 per event for computer and internet offences, violations of personality rights and copyright; CHF 350'000 for disputes arising from online contracts.
Where does it say so? (Internet legal protection)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, II A Rechtsschutz, Ziff. 3.1

«Einfordern von Schadenersatz, wenn die versicherte Person Opfer eines Computer- und Internetdelikts wird.»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Liability on the internet no information not stated Not regulated in the conditions.
Where does it say so? (Liability on the internet)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, ganzes Dokument durchsucht

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Smart home no information not stated Not regulated in the conditions.
Where does it say so? (Smart home)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, ganzes Dokument durchsucht

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

IT help without a loss covered not stated Allyz Security App (provider F-Secure): antivirus, browsing protection, VPN, ID monitoring, password manager for 3 devices (individual) or 5 devices (family), technical support Mon–Fri 8–17. The app is also part of the obligations under the banking protection.
Where does it say so? (IT help without a loss)

Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz, Ausgabe 06.2026, I Ziff. 1 D Allyz Security App

«Beinhaltet digitale Sicherheitstools wie VPN, Viren- und Malware-Schutz, ID-Überwachung und Passwort-Manager»

Open document: Cyber-Versicherung für die Visa, Mastercard und Diners Club Karten der Cornèr Bank AG – Versicherungsbedingungen – Allianz (opens in a new window), retrieved 06.11.2026

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

When do you get your money back?

This is how the terms of Cornèrcard deal with misuse of a card, account or app.

The bank first: private products pay only what the bank or card issuer does not cover (Mobiliar at most 3 events per year; Zurich only after the bank’s written refusal). Block the card immediately and file a report.

Where does it say so?

Haushalt- und Gebäudeversicherung, Kundeninformationen und Allgemeine Bedingungen (Hausrat, Wertsachen, Privathaftpflicht, Gebäude, Haustiere, Cyberversicherung, Vertragsrechtsschutz), Ausgabe 04.2025, Art. B Ziff. 5, PDF-S. 42

«Versichert sind maximal 3 Schadenereignisse pro Versicherungsjahr.»

Open document: Haushalt- und Gebäudeversicherung, Kundeninformationen und Allgemeine Bedingungen (Hausrat, Wertsachen, Privathaftpflicht, Gebäude, Haustiere, Cyberversicherung, Vertragsrechtsschutz) (opens in a new window), retrieved 06.11.2026

  • unauthorised payment, card stolen/lost

    Deadline: 30 days Deductible: not stated

    The rule in full

    The bank only covers losses from misuse by third parties (including counterfeiting) if the holder proves that they complied with the T&C in all respects, in particular the duties of care, and is not at fault. Excluded: transactions with PIN, mTAN or 3-D Secure, misuse by persons close to the holder, insured losses. Conditions: never write down PIN and card data or disclose them to anyone, do not keep the PIN with the card, report loss immediately, police report, dispute immediately and in writing within 30 days of the monthly statement, loss form within 10 days.

    Where does it say so? (unauthorised payment, card stolen/lost)

    Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG, Ausgabe 01.2025, Ziff. 7 (Pflichten Ziff. 6 c–e)

    «übernimmt die Bank Schäden, die dem Haupt- oder Begleitkarteninhaber aus missbräuchlicher Verwendung der Karte durch Dritte entstehen.»

    Open document: Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG (opens in a new window), retrieved 06.11.2026

  • unauthorised payment, card data hacked/copied (card-not-present, skimming)

    Deadline: 30 days Deductible: not stated

    The rule in full

    The risk of misuse lies in principle with the cardholder (authentication, section 5). Coverage only under the conditions of section 7 and only if merely card data without an additional means of authentication was used. Expressly excluded are losses through manipulation of mobile phones and SIM cards (section 7 g) and through electronic means of communication.

    Where does it say so? (unauthorised payment, card data hacked/copied (card-not-present, skimming))

    Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG, Ausgabe 01.2025, Ziff. 5 Legitimation

    «Die Risiken aus der missbräuchlichen Verwendung der Karte liegen somit grundsätzlich beim Haupt- und Begleitkarteninhaber.»

    Open document: Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG (opens in a new window), retrieved 06.11.2026

  • payment approved by the customer (3-D Secure approval after phishing, code passed on, investment fraud, love scam)

    Deadline: 30 days Deductible: not stated

    The rule in full

    The bank is not liable as soon as at least one further means of authentication was used in addition to the card data (PIN, mTAN, 3-D Secure, app approval). Anyone who discloses their PIN or card data is liable for all consequences under section 3. Only those with the separate Cornèrcard cyber insurance receive up to CHF 1'000 per year for phishing or smishing (e-mail/SMS).

    Where does it say so? (payment approved by the customer (3-D Secure approval after phishing, code passed on, investment fraud, love scam))

    Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG, Ausgabe 01.2025, Ziff. 7 Bst. a

    «mit mindestens einem zusätzlichen Legitimationsmittel (z.B. PIN-Code, mTAN, 3-D Secure) durchgeführt wurde.»

    Open document: Allgemeine Geschäftsbedingungen für die Classic, Gold und Platinum Karten Visa, Mastercard und Diners Club der Cornèr Bank AG (opens in a new window), retrieved 06.11.2026

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.