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What does Swisscom cover?

Swisscom (intermediary; insurer AXA-ARAG) (Bundle via a telecom provider or association): we read no business products and 1 private product.

As of

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For private customers

Easy Cyber Insurance

Swisscom

Policy terms: Ausgabe 09.2025

CHF 94.80

  • Misuse of card, Twint, e-banking limited

    Limit CHF 20'000. Only legal protection (AXA-ARAG) up to CHF 20'000, also in disputes with Swiss credit card companies after card misuse; no compensation of the lost money. Not: voluntarily made payments (romance scam, grandparent scam), crypto.

  • Online purchase limited

    Limit CHF 20'000. Only legal protection in the event of non-delivery, partial, wrong or defective delivery; no compensation of the purchase price.

  • Online sale unclear

    Limit CHF 20'000. As with AXA Cyber Plus, not expressly regulated.

  • Identity theft limited

    Limit CHF 20'000. Legal protection in the event of identity misuse (deletion of data, claims against third parties, criminal complaint).

  • Cyberbullying and defamation limited

    Limit CHF 20'000. Legal protection: cease-and-desist letter, criminal complaint, claims for removal and damages up to CHF 20'000.

  • Data recovery covered

    Limit CHF 3'000. Data recovery, reinstalling, virus removal or resetting; replacement device (current value) in the event of a keylogger lock; max. 2 events per year, CHF 3'000 each, without deductible.

  • Extortion limited

    Limit CHF 3'000. Extortion payments excluded; virus removal and data recovery up to CHF 3'000.

  • Hacked accounts limited

    Limit CHF 20'000. Legal protection in the event of misuse of online accounts (e-banking, TWINT, webshops, e-mail).

  • Internet legal protection covered

    Limit CHF 20'000. AXA-ARAG internet legal protection up to CHF 20'000 per legal case, without deductible.

  • Liability on the internet limited

    Limit CHF 20'000. Only legal costs: defence against claims for damages and criminal defence in copyright law and when sharing criminal content.

  • Smart home no information

    Not regulated in the conditions.

  • IT help without a loss no information

    Not regulated in the conditions.

Key facts and terms
Price
CHF 94.80
Type
Bundle or add-on to the card
Deductible
none

CHF 7.90 per month (product page); annual figure calculated by us (12 × 7.90). Term of one year, monthly payment via the Swisscom bill; all persons in the household are insured. Internet legal protection, no compensation of financial losses.

Exclusions (2)

Exclusions

All values as a table
What Swisscom covers in “Easy Cyber Insurance”
ModuleStatusLimitWhat appliesSource
Misuse of card, Twint, e-banking limited CHF 20'000 Only legal protection (AXA-ARAG) up to CHF 20'000, also in disputes with Swiss credit card companies after card misuse; no compensation of the lost money. Not: voluntarily made payments (romance scam, grandparent scam), crypto.
Where does it say so? (Misuse of card, Twint, e-banking)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.1, PDF-S. 1

«Streitigkeiten aus Verträgen mit schweizerischen Kreditkartenunternehmen»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Online purchase limited CHF 20'000 Only legal protection in the event of non-delivery, partial, wrong or defective delivery; no compensation of the purchase price.
Where does it say so? (Online purchase)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.2, PDF-S. 2

«CHF 20’000 pro Rechtsfall je Anschlussvertrag, ohne Selbstbehalt»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Online sale unclear CHF 20'000 As with AXA Cyber Plus, not expressly regulated.
Where does it say so? (Online sale)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.3, PDF-S. 1–2

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Identity theft limited CHF 20'000 Legal protection in the event of identity misuse (deletion of data, claims against third parties, criminal complaint).
Where does it say so? (Identity theft)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.1, PDF-S. 1

«Missbräuchliche Verwendung von Identitäts- und Authentifizierungselementen (Identitätsmissbrauch)»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Cyberbullying and defamation limited CHF 20'000 Legal protection: cease-and-desist letter, criminal complaint, claims for removal and damages up to CHF 20'000.
Where does it say so? (Cyberbullying and defamation)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.2, PDF-S. 1

«Aufforderung unter Androhung rechtlicher Konsequenzen»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Data recovery covered CHF 3'000 Data recovery, reinstalling, virus removal or resetting; replacement device (current value) in the event of a keylogger lock; max. 2 events per year, CHF 3'000 each, without deductible.
Where does it say so? (Data recovery)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, C.2, PDF-S. 3

«maximal 2 Ereignisse pro Versicherungsjahr bis je CHF 3’000.–, ohne Selbstbehalt»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Extortion limited CHF 3'000 Extortion payments excluded; virus removal and data recovery up to CHF 3'000.
Where does it say so? (Extortion)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.1, PDF-S. 1

«Schäden infolge Zahlung von Erpressungsgeldern»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Hacked accounts limited CHF 20'000 Legal protection in the event of misuse of online accounts (e-banking, TWINT, webshops, e-mail).
Where does it say so? (Hacked accounts)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.1, PDF-S. 1

«Online-Konten (z.B. eBanking, mobile Banking wie TWINT»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Internet legal protection covered CHF 20'000 AXA-ARAG internet legal protection up to CHF 20'000 per legal case, without deductible.
Where does it say so? (Internet legal protection)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.2, PDF-S. 2

«CHF 20’000 pro Rechtsfall je Anschlussvertrag, ohne Selbstbehalt»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Liability on the internet limited CHF 20'000 Only legal costs: defence against claims for damages and criminal defence in copyright law and when sharing criminal content.
Where does it say so? (Liability on the internet)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, B.1.2, PDF-S. 1

«Abwehr von Schadenersatzansprüchen und die Strafverteidigung»

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Smart home no information not stated Not regulated in the conditions.
Where does it say so? (Smart home)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, ganzes Dokument durchsucht

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

IT help without a loss no information not stated Not regulated in the conditions.
Where does it say so? (IT help without a loss)

Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG), Ausgabe 09.2025, ganzes Dokument durchsucht

Open document: Bestimmungen Easy Cyber Insurance (Kollektivversicherung, Versicherer AXA-ARAG) (opens in a new window), retrieved 06.11.2026

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.