Search I’ve been hacked Advice Menu

Ransomware (extortion): Transport and logistics, Switzerland 2022

At the beginning of February 2022, a ransomware attack paralysed parts of the IT of the ground handling company Swissport.

  • Incident · 02.2022 · Zurich Airport, Switzerland
  • Evidence: confirmed by an authority
  • Ransomware (extortion)
  • Data breach

As of

On this page
  1. What happened
  2. Who would have paid?
  3. Lessons
  4. Sources
  5. Similar cases

What happened

Ground services continued without IT support, but there were delays at Zurich Airport, affecting 16 to 22 flights depending on the source. The group BlackCat (ALPHV) claimed responsibility and posted stolen data on its leak site.

Affected
Swissport International
Loss
no reliable figure
Business interruption
unknown
Ransom demanded / paid
unknown / unknown
Data affected
data stolen according to the perpetrators (according to Security Affairs, 1.6 TB offered for sale)
Bankruptcy
no
Entry point
not stated in the sources

What would cyber insurance have paid?

That depends on the terms. Whether those affected were insured: unknown.

  • Loss of income after an attack

    Business interruption, only after the waiting period

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

  • Restore data and systems

    Costs of getting data, software and systems running again

    Mostly covered 6 of 9 business products cover it fully, as an add-on or with limits.

  • Cyber extortion

    Help and negotiation; only some insurers pay the ransom, see note

    Mostly add-on 6 of 9 business products cover it fully, as an add-on or with limits.

  • Third-party claims after a data breach

    Liability for data protection and network security breaches

    Mostly covered 7 of 9 business products cover it fully, as an add-on or with limits.

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

What we can learn

Emergency operation without IT keeps critical processes running, but costs speed.

Get free advice

Sources

Similar cases