Legal protection module: basic module «Private and health» (including internet legal protection)
Coop Rechtsschutz
Policy terms: Ausgabe 2024 (PDF erstellt 07.04.2026)
from CHF 183
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Misuse of card, Twint, e-banking: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Legal dispute as a victim of credit card misuse, phishing, hacking, skimming; no waiting period. Opposing party not restricted; a dispute with the bank or card issuer is not expressly mentioned. In addition: if legal assistance is unsuccessful after 180 days, the financial loss from unauthorised purchases/sales by third parties is compensated up to CHF 1'000. Limit = legal costs CHF 50'000.
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Online purchase: only lawyer and proceedings, not the lost money covered
Limit CHF 500'000. Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Disputes arising from online contracts (other contracts), waiting period 3 months. Special rule: if legal assistance in the event of non-delivery/wrong delivery or fraud remains unsuccessful for 180 days, the costs of the purchase are covered up to CHF 1'000 (fake shop).
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Online sale: only lawyer and proceedings, not the lost money covered
Limit CHF 500'000. Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Disputes arising from other contracts, waiting period 3 months. Pure debt collection only advice. The 1'000-franc rule only applies to «purchases».
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Identity theft: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Identity misuse is not named as a separate term, but is covered via phishing/hacking; the glossary names misuse of spied-out data, e.g. for account debits and online orders. Compensation of financial loss up to CHF 1'000 after 180 days.
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Cyberbullying and defamation: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Legal costs as a victim of internet crime (cyberbullying, threats, coercion, extortion), no waiting period; in addition, a deletion service for content violating personality rights up to CHF 1'000. Offline violations of personality rights only advice.
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Data recovery no information
Not regulated in the document.
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Extortion: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Legal costs as a victim of extortion via the internet (e.g. sextortion). Ransom is not paid.
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Hacked accounts: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Legal costs as a victim of hacking (e.g. a hacked account). No technical restoration.
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Internet legal protection: only lawyer and proceedings, not the lost money covered
Limit CHF 50'000. Internet legal protection in the basic cover: internet crime and card/phishing/hacking cases with their own, lower sum insured; online contracts with the full sum insured. No deductibles, no minimum amounts in dispute (factsheet). Worldwide cover.
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Liability on the internet: only lawyer and proceedings, not the lost money limited
Limit CHF 500. Defence against claims for damages not insured in principle. Exception: infringement of copyright, name and trademark rights by the insured person, there only up to the limit. Limit according to the eco column: CHF 500 if the infringement is committed by the insured person (comfort 750, deluxe 1'000).
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Smart home no information
Not regulated in the document.
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IT help without a loss: only lawyer and proceedings, not the lost money limited
Limit CHF 1'000. Only legal help: immediate information by telephone (product page) and advisory legal protection in other cases once per calendar year. No IT help.
Key facts and terms
- Price
- from CHF 183
- Type
- Part of a legal protection insurance
- Deductible
- none
«from CHF 183.– per year» according to the product page (individual/family and variant eco/comfort/deluxe not stated for the «from» price). Family price only via the calculator. Sum insured selectable: eco CHF 500'000, comfort CHF 750'000, deluxe CHF 1 million; internet cases (P7/P8) CHF 50'000/75'000/100'000. No deductibles (factsheet).
Exclusions (4)
Exclusions
- Securities, cryptocurrencies, financial and investment transactions only advisory legal protection, no litigation legal protection (investment and crypto fraud).
Where does it say so? (exclusion)
Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P12, PDF-S. 10
«Wertpapieren, Crypto-Währungen, Finanz- und Anlagegeschäften, Bürgschaften sowie Spiel und Wette»
Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026
- For non-contractual damages, the assertion of pure financial losses is not insured (important for love scams/fraud without a card/phishing connection).
Where does it say so? (exclusion)
Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P1, PDF-S. 9
«Nicht versichert sind die Abwehr von Schadenersatzansprüchen sowie die Geltendmachung reiner Vermögensschäden (ohne damit zusammenhängende Körper- oder Sachschäden).»
Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026
- Cases before the contract was concluded or within the waiting period (3 months; none for internet crime and card/phishing) are not covered.
Where does it say so? (exclusion)
Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Allgemeine Bestimmungen Ziff. 6, PDF-S. 6
«bei Fällen, die vor Abschluss des Versicherungsvertrages oder innerhalb einer Wartefrist eingetreten sind»
Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026
- Violations of personality rights recognisable to third parties outside internet crime: only advisory legal protection.
Where does it say so? (exclusion)
Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P12, PDF-S. 10
«für Dritte erkennbare Persönlichkeitsverletzungen gegen die versicherte Person»
Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026
All values as a table
| Module | Status | Limit | What applies | Source |
|---|---|---|---|---|
| Misuse of card, Twint, e-banking | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Legal dispute as a victim of credit card misuse, phishing, hacking, skimming; no waiting period. Opposing party not restricted; a dispute with the bank or card issuer is not expressly mentioned. In addition: if legal assistance is unsuccessful after 180 days, the financial loss from unauthorised purchases/sales by third parties is compensated up to CHF 1'000. Limit = legal costs CHF 50'000. | Where does it say so? (Misuse of card, Twint, e-banking)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P8, PDF-S. 10 «Rechtsstreitigkeiten als Opfer von Kreditkartenmissbrauch, Phishing, Hacking, Skimming» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Online purchase | covered : only lawyer and proceedings, not the lost money | CHF 500'000 | Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Disputes arising from online contracts (other contracts), waiting period 3 months. Special rule: if legal assistance in the event of non-delivery/wrong delivery or fraud remains unsuccessful for 180 days, the costs of the purchase are covered up to CHF 1'000 (fake shop). | Where does it say so? (Online purchase)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P6 (Besonderheiten), PDF-S. 9 «Falls … die rechtliche Unterstützung innerhalb von 180 Tagen nach der Schadensmeldung ergebnislos war, werden die Kosten des Einkaufs bis max. CHF 1 000 übernommen.» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Online sale | covered : only lawyer and proceedings, not the lost money | CHF 500'000 | Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Disputes arising from other contracts, waiting period 3 months. Pure debt collection only advice. The 1'000-franc rule only applies to «purchases». | Where does it say so? (Online sale)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P6, PDF-S. 9 «Rechtsstreitigkeiten aus allen übrigen Verträgen» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Identity theft | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Only legal costs (lawyer, court, expert opinions), not the lost amount itself. Identity misuse is not named as a separate term, but is covered via phishing/hacking; the glossary names misuse of spied-out data, e.g. for account debits and online orders. Compensation of financial loss up to CHF 1'000 after 180 days. | Where does it say so? (Identity theft)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Glossar «Phishing», PDF-S. 16 «Mit gefälschten E-Mails, Websites oder Nachrichten werden persönliche Daten und Passwörter ausspioniert, um diese unberechtigt zu nutzen (zum Beispiel Kontobelastung, Online-Bestellungen).» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Cyberbullying and defamation | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Legal costs as a victim of internet crime (cyberbullying, threats, coercion, extortion), no waiting period; in addition, a deletion service for content violating personality rights up to CHF 1'000. Offline violations of personality rights only advice. | Where does it say so? (Cyberbullying and defamation)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P7, PDF-S. 10 «Rechtsstreitigkeiten als Opfer von Internet-Kriminalität (Cyber-Mobbing, Drohung, Nötigung, Erpressung)» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Data recovery | no information | not stated | Not regulated in the document. | Where does it say so? (Data recovery)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), ganzes Dokument durchsucht Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Extortion | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Legal costs as a victim of extortion via the internet (e.g. sextortion). Ransom is not paid. | Where does it say so? (Extortion)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P7, PDF-S. 10 «Rechtsstreitigkeiten als Opfer von Internet-Kriminalität (Cyber-Mobbing, Drohung, Nötigung, Erpressung)» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Hacked accounts | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Legal costs as a victim of hacking (e.g. a hacked account). No technical restoration. | Where does it say so? (Hacked accounts)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P8, PDF-S. 10 «Rechtsstreitigkeiten als Opfer von Kreditkartenmissbrauch, Phishing, Hacking, Skimming» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Internet legal protection | covered : only lawyer and proceedings, not the lost money | CHF 50'000 | Internet legal protection in the basic cover: internet crime and card/phishing/hacking cases with their own, lower sum insured; online contracts with the full sum insured. No deductibles, no minimum amounts in dispute (factsheet). Worldwide cover. | Where does it say so? (Internet legal protection)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P8, PDF-S. 10 «Rechtsstreitigkeiten als Opfer von Kreditkartenmissbrauch, Phishing, Hacking, Skimming» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Liability on the internet | limited : only lawyer and proceedings, not the lost money | CHF 500 | Defence against claims for damages not insured in principle. Exception: infringement of copyright, name and trademark rights by the insured person, there only up to the limit. Limit according to the eco column: CHF 500 if the infringement is committed by the insured person (comfort 750, deluxe 1'000). | Where does it say so? (Liability on the internet)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P9 (Spalte eco), PDF-S. 10 «Rechtsstreitigkeiten aus Verletzung von Urheber-, Namens- und Markenrechten» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| Smart home | no information | not stated | Not regulated in the document. | Where does it say so? (Smart home)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), ganzes Dokument durchsucht Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
| IT help without a loss | limited : only lawyer and proceedings, not the lost money | CHF 1'000 | Only legal help: immediate information by telephone (product page) and advisory legal protection in other cases once per calendar year. No IT help. | Where does it say so? (IT help without a loss)Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24), Ausgabe 2024 (PDF erstellt 07.04.2026), Modul P, Ziff. P11, PDF-S. 10 «Beratungsrechtsschutz in sämtlichen übrigen Rechtsstreitigkeiten» Open document: Privatrechtsschutz – Rechtsschutz für Private, Allgemeine Versicherungsbedingungen (AVB) – Modul (AVBPM24) (opens in a new window), retrieved 06.11.2026 |
Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.