Search I’ve been hacked Advice Menu
I’ve been hacked
For me Overview: For me
For businesses Overview: For businesses
Costs and comparison Overview: Costs and comparison
Swiss threat landscape Overview: Swiss threat landscape

Reputational damage: does cyber insurance pay?

no information Almost never included

Loss of income because customers stay away after the incident. Of 9 business products read: 1 add-on, 1 not covered, 1 unclear, 6 no information.

Loss of income due to loss of reputation: expressly excluded by Helvetia, not provided for by AXA, Mobiliar and Zurich; only Chubb as an add-on. PR costs are paid by g.soforthilfe.

As of

AmukI read 9 business products. 0 of them cover this module without an add-on.
On this page
  1. By insurer
  2. In industries

9 answers on the shelf

Each jar is a business product whose terms we read.

9 answers: 1 add-on, 1 not covered, 1 unclear, 6 no information Chubb, Cyber Enterprise Risk Management (Cyber ERM) V2.2: add-onHelvetia, Helvetia Cyber-Versicherung – KMU-Spezial (variants ECO, SMART, TOP): not coveredVaudoise, Additional cover «Cyber and data protection» to the Business One contents and business liability insurance: unclearAXA, SME insurance, cyber insurance module (same content: «Cyberversicherung Unternehmen»): no informationSunrise (AXA), Business Cyber Insurance (option for KMU SecureConnect, Sunrise Ethernet and others): no informationMobiliar, Cyber insurance for companies (first-party loss, third-party loss, assistance, IT Assistance, legal protection): no informationZurich, Zurich Cyberversicherung (variants Basic, Optimum, Premium): no informationAllianz Suisse, Cyber Risk Versicherung: no informationAIG, CyberEdge: no information
  • add-on1
  • not covered1
  • unclear1
  • no information6

  • AXA

    SME insurance, cyber insurance module (same content: «Cyberversicherung Unternehmen»)

    no information

    Condition and source

    Only costs of a PR agency against threatened reputational damage (A3.3); loss of income due to loss of reputation not mentioned.

    AXA Versicherungen AG, Ausgabe 06.2024 (16381DE – 2024-06), Ziff. A3.3, S. 8 · Open document

  • Sunrise (AXA)

    Business Cyber Insurance (option for KMU SecureConnect, Sunrise Ethernet and others)

    no information

    Condition and source

    Only costs of a PR agency against threatened reputational damage (A3.3); loss of income due to loss of reputation not mentioned.

    AXA Versicherungen AG, Ausgabe 06.2024 (16381DE – 2024-06), Ziff. A3.3, S. 8 · Open document

  • Mobiliar

    Cyber insurance for companies (first-party loss, third-party loss, assistance, IT Assistance, legal protection)

    no information

    Condition and source

    Only costs of a PR/marketing agency (B3.7); loss of income due to loss of reputation not found. Lost profit generally excluded unless expressly insured (B11 let. a).

    Schweizerische Mobiliar Versicherungsgesellschaft AG, Ausgabe 01.2024, Ziff. B11 lit. a, S. 18 · Open document

  • Zurich

    Zurich Cyberversicherung (variants Basic, Optimum, Premium)

    no information

    Condition and source

    Only a PR agency in the event of negative media coverage (sub-limit 25%); loss of income due to loss of reputation not found.

    Zürich Versicherungs-Gesellschaft AG, Ausgabe 01/2024 (ZH9513d-2402), Art. 304 lit. b, S. 10 · Open document

  • Helvetia

    Helvetia Cyber-Versicherung – KMU-Spezial (variants ECO, SMART, TOP)

    not covered

    Condition and source

    PR costs covered, loss of revenue due to poor reputation expressly not.

    Helvetia Schweizerische Versicherungsgesellschaft AG, Ausgabe Juni 2026 (Dokument 01.07.2026, CH00TLV), Ziff. 3.3.1.6, S. 11 · Open document

  • Allianz Suisse

    Cyber Risk Versicherung

    no information

    Condition and source

    GTC not public, no information found.

    Terms not public, quote via BTAG.

    Allianz Suisse Versicherungs-Gesellschaft AG, abgerufen 06.11.2026 · Open document

  • Vaudoise

    Additional cover «Cyber and data protection» to the Business One contents and business liability insurance

    unclear

    Condition and source

    Only advertising text from the product page (data restoration, notification, reputation, extortion «and if necessary the payment of a ransom», business interruption, liability); cyber GTC not public.

    Terms not public, quote via BTAG.

    Vaudoise Allgemeine Versicherungs-Gesellschaft AG, abgerufen 06.11.2026 · Open document

  • Chubb

    Cyber Enterprise Risk Management (Cyber ERM) V2.2

    add-on

    Condition and source

    PR costs within incident response; loss of income due to reputational damage as a Swiss add-on.

    Terms not public, quote via BTAG.

    Chubb Versicherungen (Schweiz) AG, 09/2025 · Open document

  • AIG

    CyberEdge

    no information

    Condition and source

    GTC not public.

    Terms not public, quote via BTAG.

    AIG Europe S.A., Zweigniederlassung Opfikon, geändert 20.08.2026 · Open document

6 insurers without a business product we read

Overview based on public policy terms, as of 06.11.2026. Only your policy and its general terms and conditions (GTC) are binding. No confirmation of cover.

Where this module comes into play

In 6 scenarios from 6 industries, a cost item concerns this module.

All scenarios with this module
The other 16 modules

Three ways forward